Orange Tours And Travels — i have missed the bus due to careless answers given by bus members

Address:	Krishna, Andhra Pradesh
Website:	www.orangetravels.in

Hi,
Myself d royal karunya iam from bhimavaram. I have travel from vijayawada to bengaluru on may 28 2018 i have booked a ticket in orange tours and travels service number 3003. While booking the ticket they mentioned the time as 7pm later on the date of journey they changed the time by 6:45 pm and due heavy traffic in city because of political meeting i went there by 7:19 pm they left me i have been keep on calling the bus staff who has not given any response and customer was so ruthless and answered me that it was my mistake. Same orange travels bus on 11 may 2018 has stoped the bus for small parcel for 3 hours in the city. Please kindly look into the matter.