Orange Tours And Travels — overdriving rash behaviour and didn't pick up

My father was travelling from bhimavaram to hyderabad. The stop was informed as petrol bunk undi road. There was another girl waiting for the same bus. Bus crossed rashly almost over my father when he was showing the hand. And stopped a 5km away. Above that the drivers phone was switched off and he didn’t even attempt to call back. After catching the bus the driver talked very very rashly and used worst language. And customer care wasn’t taking my complaint. They were saying there is no back up team to take complaint. Never ever going to associate with orange travels again.

Orange tours travels
Pnr:13352083
Vehicle number:ar 01 g 4142
Service:ott - 78 (Sleeper)