| Address: | 560037 | | Website: | www.orangetravels.in |
Ticket number with orange travels:[protected]
We had booked orange travels from thrissur to bangalore for 29th aug 2018 (Redbus tm9s27263811, orange travels trip code: ott 1044, bus number: py 01 cr 4267, pnr: 9632027, seat number l8, l9)
We regularly travel in orange travels and we used to have good experience.
To our shock, the orange bus that we boarded last night had unusual jerk and noise throughout the trip and when we complained the driver also confirmed the same. It was not at all in a condition to travel, forget about sleeping. Please find attached the sample of the noise that i captured during the trip.
It is grossly unfair to charge us 3570 rupees per seat for such a terrible trip. If we had a choice, we would have stopped the trip midway but we can't do anything after boarding the bus around 10 30 pm. Fact is that a normal govt service bus would have been safer, less noisier and costed us only around 600 rupees.
I had taken up the matter with orange travels directly and through redbus and even provided evidence on jerk and noise that i recorded through my mobile. But they haven't even cared to respond. I am planning legal action against them and suggest everyone to discontinue using orange travels for your own safety. Was this information helpful? | 
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