Orange Tours And Travels — Poor service and response

Address:

Bangalore

On Jan 1st night we travelled in your travels from Hyd to BGL.
We paid double charges (total 4 tickets) to reach our destination. We suppose to reach BGL by 8am, but we reached at 2pm.
We waited nearly 1.5hr for alternate bus. Finally To reach BGL we travelled in KSRTC upto devanhalli tolgate.
This is not fair. I lost one day leave and childrens absent for school.
I never faced such kind of experience in any travels.
Kindly refund my amount as soon as possible for all four tickets.