Orange Tours And Travels — refund related

Hi this is karthik. I booked around 10 tickets from pune to bangalore on May 17th... The bus arriving time 7:15 but its delayed almost 1 and half hour. After that bus came and made call to my mobile and I informed give me 30 mints. But the bus driver said I don't have time, please cancel the ticket we are leaving. I said pleae be there for 30 mints, but no response. After that we made call to customer care and arrange some alternative but they are telling you are only late. So request please get refund my ticket amount. Its almost 20+k.

PNR number[protected]
PNR number[protected]

Thanks,
Karthik.M
Was this information helpful?
No (0)
Yes (0)
Orange Tours and Travels customer support has been notified about the posted complaint.
May 22, 2019
Updated by Karthikmkmmk
Still there is no update.. Its working
May 23, 2019
Updated by Karthikmkmmk
I am tring for customer care almost a week.. They are telling will give a call...but nothing happened...
May 24, 2019
Updated by Karthikmkmmk
No response from Orange travels
Jun 12, 2019
Updated by Karthikmkmmk
They are not providing any response
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Orange Tours and Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    499
    Pending
    0
    Resolved
    49
    Orange Tours and Travels  Phone
    +91 99 5123 6666
    Orange Tours and Travels  Address
    Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village, Hyderabad, Andhra Pradesh, India - 500055
    View all Orange Tours and Travels contact information