Orange Tours And Travels — rude behaviour of driver ott-107 (m. raj kumar)

Address:

Orange Tours & Travels, Plot No 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad, Telangana 500067, Hyderabad, Telangana, 500067

Hi, i booked a sleeper from hyderabad to nellore for my brother who was a doctor.
The service number was ott - 145, and there came a pick up bus with ott-107 at miyapur.
So when he entered the bus and he sat in a seat, the driver (M. Raj kumar) was shouting that he should not sit there so then again he changed to back seat, again he keep shouting saying you cannot sit on your interested seat and all stupid crap nonsense he started to spell, when my brother became angry he started to keep shouting saying complain to whom ever you wanted nothing will happen to me. So he called the customer care immediately and said everything to them, when the customer care asked to give the phone to the driver so that they can have a word with him even with the customer care he was so rude.
You guys can understand if he was that much rude with a customer care you can understand how much rude he was with my brother.

Even when he was getting down the bus to shift from 107 service to 145 service he was shouting my name is m. Raj kumar go and complain to whom ever you wanted to, no one has dare to pick a hair from my head.

I’m the son of a joint director and i don’t want to make this issue so complicated so i’m letting you guys come to know what happened exactly and this type of behaviour with passengers is not entertained.
I thought to follow the bus and get to the driver with a huge slap. But that’s not the right thing to go with so i was complaining formally.

Be in my brother place and take what ever action is necessary and let me know what action you guys have taken so that as a customer i will be satisfied with your service.

Here are the details:-

Dear j nanda gopal, your ticket is online booked,
Pnr :[protected]
Date :[protected]
From : hyderabad
To : nellore
Seat no : u13
Dep. Time : 9:45 pm
Pickup : miyapur - near metrol pillar no 5-near metrol pillar no 5
Drop off : nellore-rail way station road
Boarding location : http://uits.in/EdkPfe
Service no:ott-145
Thanks.
Customer care :[protected],[protected]
Download app : http://uits.in/frHusL
Website : www.orangetravels.in
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To get your bus info give a miss call on [protected], 24/7 helpline @ [protected] qr code: http://uits.in/pbD4cm

But problem is with ott-107 bus driver (M. Raj kumar) the pick up bus.