[Resolved] Orange Tours And Travels — snack was stale... fungus on the cake.

[Resolved] Orange Tours And Travels — snack was stale... fungus on the cake.

E Emmanuel John from Hyderabad, Telangana

I was travelling on the 7th of jan 2019 from chennai to hyderabad - orange travels - your journey details: busno: ar1g4152, serviceno: serviceno: ott - 50, seatno: u10, contact no: [protected] The cake they gave in the snack box had fungus on it.. Luckly i did not take a bite of it.. Pls check the attached photo file confirming the same. I called up the cs team once i reached home.. But the rep kept saying that i was going to be receiving a call from orange for a feedback.. But i did not receive one yet.. One more consern here i could not charge my phone it kept saying it was a high voltage on my phone as i kept it plugged to the power socket.. Call me for more details...[protected] +1 photos Was this information helpful? No (0) Yes (0)
Feb 20, 2019 Complaint marked as Resolved Orange Tours and Travels customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Orange Tours and Travels Customer Care's response Dear Mr. Emanuel John, As per the above complaint, we are sorry for the in convenience caused. We escalated the issue to the concerned department, and we see that it won't be repeated again. You may please communicate on [protected]@orangetravels.in for further communication. Regards, Orange Travels
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