Orange Tours And Travels — The worst service in my travel history

I was travelling on the bus from Bangalore to Palakkad on 24th June 2022.
Problem 1 : they last minute switched the service from Volvo multi axle to a normal AC sleeper.
Problem 2 : the supposedly 10pm bus arrived at 12:20pm
Problem 3 : there were no bedsheets on my seat and I had to go ask for sheets
Problem 4 : the seat had no curtains being a sleeper coach and also the attender was very rude when i asked him why