Orange Tours And Travels — timings of the bus

I was traveling from orange tours and travels 5007 (Bus no. Mh40bl1499) from pune to nagpur, the scheduled time to reach to nagpur was 9:30 am but the bus reached to nagpur at 5:15 pm in the evening. Also, bus was running too slow all the time, driver seems to be careless about passengers running out of their time. The stoppage of bus was pathetic, no one can feel like going to the washrooms there. One was the washroom near the toll which was drastic but we didn't have any other option but to use them. My drop point was ashirwad theatre, but dont't know where the hell bus has dropped in the name of ashirwad theatre, it took an hour more by my relative who were there to pick me. Seriously!! The services offered was not worth the ticket fares charged.