Orange Tours And Travels — without pick up bus went to pune

Address:

Orange travels marathahalli, Bangalore, Karnataka

Dear orange travels,

I booked orange travels bus from bangalore to pune (25 th may 2019.8.10 pm bus). I reached bus pick up point 7.30 pm itself. From 7.30 onwards i am trying contact bus driver and orange travels office which is given by booking time. All numbers switched off. Live tracking also not working. (They told this is new bus no gps not available). Finally without pick up bus went to pune. Then i called orange travels office marathahalli. They told my number not reachable. Pls refer attached photos. My number completely activated from 7.30 to 10.30 pm. Very poor response from orange travels manager. Please support to refund my amount.