Orange Tours And Travels — worst bus service

Address:

Hyderabad, Andhra Pradesh

I had booked bus from hyderabad to dharwad which was at 9:45 pm. I was alone and it was raining and the bus operator didn't maintain the timings at all. I kept waiting. I kept calling customer care but they didn't respond. They simply put me on hold. The bus driver was simply saying 5 mins everytime. Nobody was ready to take responsibility. The bus finally came at 11: 15 pm. I kept waiting alone till then. I want refund for this issue. This is a sleeper bus and it is very dirty. Curtain is not available for my seat. When asked the bus conductor, he is saying it is not his problem. The bus fare is 1600 rs and the service is third class. Please stop this bus service and get my refund.