[Resolved]  Orange Travels — deficiency in service

Address:

Hyderabad, Andhra Pradesh

y Name is Suresh having cell no [protected].
I booked the 3 tickets on 9th May 2014 in Orange travels, (www.orangetravels.in registered

head office in Hyderabad) from Bangalore -Madiwala stop to Hyderabad.Seat No c1, c2, d1.
1) bus did not stop in madiwala & i get the bus in Silk board which is 1 km far from Madiwala.
auto driver took 250 rupees from Madiwala to Silkboard
2)seat no D1 - got damaged & could not able to sit on the seat.
3)requested the driver/conductor to change the seat. but they used very harsh language & asked
me to get down the bus.
4)normal travel from Hyderabad to Bangalore costs around 300 but each seat i paid 1500 so
totally 4500 but still i traveled in the damaged seats
Consequences :
1) mentally tensed when bus is not stopped in madiwala
2) physically suffered when i sat in the seat.

I have all audio & phone conversation records as a evidence along with messages & tickets

Relief:
please punish the Orange traveled as i suffered both mentally & physically
Evidence :
1)i have all evidence in my mobile. i recorded the voice of driver/conductor & public relation
officer & their language.