Orange Travels — No refund on ticket cancellation

Address:	Hyderabad, Andhra Pradesh, 500013
Website:	www.orangetravels.in

We booked 3 tickets on 9/12/2015 online to Coimbatore dated 10/12/2015. But at the time of boarding it's known that our three tickets got cancelled. But they have given ticket in same bus by paying fresh. Then i received a coupon for 5078.40 in my mail, but not my amount.it's unfair to provide coupon without my knowledge and requirement. And that too with many terms and conditions.