Orbit Aviation — Seat booked but issued to someone else

I booked a ticket in orbit aviations seat no. 08 from Barnala to Bathinda, but when bus came there were other passengers already sitting and conducter said I need to stand as he cannot issue a seat to me... What is the use of booking a seat with seat no. when I am not allotted and conducter giving my seat to someone else..

Please find the ticket and PNR no. I also have taken pic and have it with me as proof

Orbit Aviation Pvt ltd

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BusNo:PB03AP7347
ServiceNo: Chandigarh-Bathinda-0130PM-1.

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