Oriental Bank Of Commerce — 5000/- rupees debited but not credited to other account

Address:

Rupeana agrahara, 560068

I had made 5000 rupees transaction it was debited but not credited to other account, when I asked the customer care they r saying to wait for 24 hrs, in emergency we use these upi transaction if it is taking 24hrs what should we do for 24 hrs in case of emergency. This is very bad. This not the first time it happens frequently what is the use of having a customer care if he can't do anything for 24 hours and in some cases weeks, I sincerely request every one to stop using upi id in case of emergency they are not reliable,