Oriental Bank Of Commerce — Amount debited same not credited in my kotak bank account

Dear sir i have a sb ac in obc ac no is
[protected] and on 1/3/21 i did net banking thru my kotak ac portal for transfer of rs 10000 by using debit card of my obc.The transaction was done and i got sms of same at 19.22.31hr of debited amount but i didnt get credit in my kotak bank.I regurlarly do such transfer and never had any issue so far but this is the first time i did not get credit in my account.I call to kotak bank they gold me to wait for 48hrs today on 3rd march i went to kotak bank branch but they said its not credited hence i went to obc bank and gave my complaint in writing they assure me that yr money will be credited in one week.Now i am thinking we are living in digital world and why should i suffer and wait for 1 week to get my money credited back to my obc account.I request your good self that i am in need of money and want in on urgent basis to be credited as soon as possible.Copy of my complaint is attach .Please look info the matter and do the needful.
Thanking you,

Yours faithfully
Mr Vijay Eknath Howal
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    Oriental Bank Of Commerce Phone
    +91 11 2875 1536 [Delhi]
    +91 14 1414 9908 [Jaipur]
    +91 12 4255 0011 [Gurgaon]
    Oriental Bank Of Commerce Address
    No.209/1, Palace Corner Building, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bangalore, Karnataka, India - 560080
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