Oriental Bank Of Commerce — deducted money refund

Hi my name is babita khulbe.
I have an account in obc. Actually i request you please tell how long you refund my money. 30 july 2018 the balance 1023 rpee deducted from my account twice. First time i purchase online but order not placed and amount deducted. Thn couple of min later i shop unother time and order is confirm. So my query is the first time deducted money you refund in my account in how many days 4-5 days already gone.