Oriental Bank Of Commerce — FIxed Deposit is not credited in my account

As per above subject my account no. [protected] Usha Shivlal Dholakiya My FD amount of 2lakh is not credited in my account. FD date is 18.03.21 and today 19.03.21. My age is 78. Today when my representative (Preyash Dholakiya) visit bank and one of the banker told that the person (who was work on it) is not here so your FD is not credited. I think this is not good reply. I hardly required that money but FD is not credited.
I hope you give me reply and take some action against the person or guide me where I can complaint. May I go through RBI?
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    Oriental Bank Of Commerce Phone
    +91 11 2875 1536 [Delhi]
    +91 14 1414 9908 [Jaipur]
    +91 12 4255 0011 [Gurgaon]
    Oriental Bank Of Commerce Address
    No.209/1, Palace Corner Building, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bangalore, Karnataka, India - 560080
    View all Oriental Bank Of Commerce contact information