Oriental Bank Of Commerce — property docs lost, submitted against home loan in obc alwar

Address:

Alwar, Rajasthan, 301001

Dear sir,

I am writing this to bring your attention & lodge a complaint against carelessness of obc branch, uit complex, bhagat singh circle, alwar, rajasthan.

I have applied for loan in above mentioned branch as per below account details.

A/c holder name ; sunil jain & meera jain
A/c number : [protected]
Loan sanctioned letter no : cn/0737
Loan sanction date : 24 - may - 2014
Branch address : oriental bank of commerce (Obc)
Uit complex, bhagat singh circle
Alwar (Raj.) 301001

On 04-june-2018, we visit branch and meet with loan assistant & branch manager to get the order to cancel the home loan and to take back the submitted original property documents as now we does not have any requirement of loan. On that visit we got to know that bank has already cancelled my sanctioned loan in april 2017 without any information or my consent. When i submit written application for same to branch manager he refuse to take the same and told us to come after 2 days to collect the same. Now he is saying that your file has been lost, we are not able to find it in our store / record room so it is not possible for us to return you any document. His behavior is very irresponsible against this and we have not got any satisfactory explanation neither for why this happens nor for what course of next steps required to get the property documents.

I am not able to understand this how come this happens in distinguished nationalize bank and what should i do to get my property documents and to process my property for sale or any other process.

Please take necessary action against the branch and instruct them to search the file properly else we will be forced to take legal action against branch.

Regards,
Sunil jain | [protected]