Oriental Bank Of Commerce — Refund done by Amazon but not credit in account

Address:sector12 karnal

Reference number is 74332741020101961070872 provide by Amazon 19/01/2021 but money not credit in my account. i was complaint in bank online but nothing result. my refund money is 11000. i was purchance item by debit card and cancel by me item same date 18/01/2021. my complaint number in bank is CW[protected] pnb obc bank.
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    Oriental Bank Of Commerce Phone
    +91 11 2875 1536 [Delhi]
    +91 14 1414 9908 [Jaipur]
    +91 12 4255 0011 [Gurgaon]
    Oriental Bank Of Commerce Address
    No.209/1, Palace Corner Building, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bangalore, Karnataka, India - 560080
    View all Oriental Bank Of Commerce contact information