Orion Techno Age OPC PR Pvt Ltd — Electricity bill payment issue

I paid an amount of Rs 4642/- on uhbvn.org.in website however the payment was transferred to some "ORION TECHNO AGE OPC PRIVATE LIMITED" company. It seems it has happened to other people as well (https://www.consumercomplaints.in/bycompany/orion-techno-age-opc-pr-pvt-ltd-a64...

Please find the transaction receipt below

Dear A K Sinal,

Your transaction with ORION TECHNO AGE OPC PRIVATE LIMITED was successful

Transaction ID: 6e447bf369b46c88bf4f
Merchant: ORION TECHNO AGE OPC PRIVATE LIMITED
Amount Paid: 4642.00
Order Date:[protected]:53:42
Customer Phone Number:

For any information pertaining to the status of your order, please contact ORION TECHNO AGE OPC PRIVATE LIMITED

Thanks and Regards,
PayU on behalf of ORION TECHNO AGE OPC PRIVATE LIMITED
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Comments

Dear Sir/Ma'am,

Greetings from Rechargezap !!!

We sincerely apologize for missing an opportunity to provide the services this time as the recharge failed due to some technical error.

We also wanted to inform you that refunds are always processed in the source account from where money was received, we request you to kindly check the source account and confirm once.
Refund initiated

25 Oct'23, 05:13:59 PM IST

Refund raised to the bank

25 Oct'23, 05:13:59 PM IST • 1 out of 5 attempts

Refund processed

25 Oct'23, 05:14:01 PM IST

Created At

25 Oct'23, 05:13:59 PM IST

Refund ID

6538ff7edafce_b599bec3

Refund Amount

₹4, 642.00

Full refund

Status

Success
BANK ARN - 74163263299036745187340
Meanwhile, requesting you not to share your any of the account details to any one either on call or email as to process the refund we do not need your account details, it is an automatic process, in case recharge is not successfully done the payment amount is reimbursed in source account.

Here to help :)

Thanks & Regards
RechargeZap Team

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