Osmania University — Receipt No: BD[protected]Osmania University TRANSCRIPTS ( Bachelor of Education)was not dispatched

Address:

H No : 10-1-81, Ambedkar Nagar,Masabtank, Hyderabad, Telangana, PinCode:500004

I made online payment to dispatch my post graduation consolidated marks memo in urgent mode and paid rs 712/-. Attached receipt for your reference.

There were two modes of dispatch.
1) if certificate applied in normal mode : certificate will be dispatched in 25 working days.
2) fasttrack/urgent mode : certificate will be dispatched in 7 working days + postal time.

Since i have chosen urgent mode and the amount was paid on 30th Dec 2021, i tried following up by email and phone but didn't get any response.

If the certificate is not dispatched till now then what is the point in charging more for fasttrack/urgent mode. It is like cheating people.

I am raising this complaint as its been close to a month now and so far did not receive any information about the certificate dispatch.