Osmania University — Transcripts didnt reach WES-Applied on July 7th 2022

I have applied for OU Transcripts to WES for BE through OU Website on July 7th 2022. But they have reached WES yet and the status in OU portal shows as "Dispatched" for 3.5 months. My WES Credential evalluation is in "On hold status" becuase of this delay. There is no means to reach them, as telephone keeps ringing and no one picks the call. I have dropped the email as well but no one responds to this.