Osmania University — WES with Transcripts

Address:

Osmania University, Examination Branch, EDP, Hyderabad

WES with transcripts of my UG and PG has not been sent yet. On 24th Nov 2021, I selected urgent mode shipment to WES, Canada on https://online.osmaniaerp.com, and it's mentioned to be shipped by 7 days. To date, it is not shipped and it's been pending for 1.5 months. They have charged 3412 each for UG and PG which is Rs 7824. Such pathetic service is not expected from OU. Why have online services and there is no proper customer or student helpline. Why charge so much when you cant deliver?