Giftstoindiaplaza.com — not delivered

Address:

West Bengal

I have ordered some flowers cakes and doll through this site giftstoindiaplaza.com,on 26.2.2013 and it was supposed to deliver on 11.3.2013
But as of now they have not delivered or done anything. I tried calling their customer service( [protected] / [protected] ) and on answering and on coming to the issue they would put me on hold unceremoniously. And the next time when I called they wont pick the call up. I wrote 2 emails to them of which I did not receive any reply. I seem to be scammed. Please do something about it. Please take the necessary action.Please file a case against them.
My Order Number/Invoice number is GTIP-2871 dated 11/03/13. Kindly arrange for a refund.