[Resolved] Indianmoney.com — False promise given at the time of registration | |||
Respected Sir, I have registered with http://www.indianmoney.com/ by paying an amount of rs 1500/- ( 300/- per lead = 5 leads ) for trial pack of 5 leads. I paid the amount on 2nd March 2013 and Created login to CRM tool on[protected]. Its been a month I did not receive any genine lead. I have wasted my valuable time and money with them speaking on phone ( STD call ). These people stay in Banglore. FYI: Till now they have provided 3 leads. When I spoke to them they informed that they are not at all interested in long term investment and shouted at me that who has given their number to me. They also said Indiammoney people themselved called them and even they are not interested , instisted them to have policy. When I placed replacement request, they simply updated saying replacement request rejected. I am really pissed off calling most of them including managers from Indianmoney.com and no proper service. Now I felt they have provided wrong information to me and taken my registration by taking money. I am speaking to all the below people (Indiammoney.com employees ) almost everyday for better service and genuine leads to provide as promised. You can find the call logs and coplaint no. raised against them in their database. Sudhir - [protected] - Manager Dayakar - [protected] - Sale Person Associate Care - [protected] Anil - [protected] - Sales Manager Abhilash - [protected] - Sales Manager Deepak - [protected] - Associate Care Manager Please find the screen shot attached for more information Please get my money refund and with penalty for 1 month. Thanks, Venkat Ramana K +91 [protected] Was this information helpful? | |||
Mar 8, 2019 Complaint marked as Resolved Verified Support Feb 05, 2019 IndianMoney.com / Suvision Holdings Customer Care's response Dear cutekvr, If you are facing any kind of difficulties then we would kindly request you to share your contact details on inbox to address your concern on high priority. --- Team - Associate Care | |||
5 Comments | |||
Comments
No Responce even when I sent an email to them as below...What should consumer court or some do with these guys..?
Hello Sir,
Please do not tell all the scrab which already I knew.
First provide me the genuine leads as per your commitment and then talk. Give a better servive by providing what you promised. Dont just waste my time by telling all these in theory.
Show me your service where it stand past one month you gave to me. You people are facing problem and creating problem to me for just providing 5 good leads...!!! What if I subscripe for 100 leads..???? I cannot Imagine...My god..Its enough with your support.
Now..do you know what pains I am taking in converting a single lead..which did not happen till now..?
1. I am wasting my time everyday calling accosiate care and Managers, salesman, , etc.
2. I am spending lot of money calling you people..its STD call.
3. I am raising my temper..causing BP and other health problem by seeing your responces.
4. Totally I am screwed up with the sweet voice you give when I talk to you and get same bloody wrong leads and get shouts from customers.
I personally ask Financial advisers to talk to genuine leads find what they want..not that you wish to stick your ideas to them and transfer genuine leads to me.
When I update the request for replacement of the lead in CRM tool, , please by god sake try calling the lead again to get update info and replace the lead...dont just say as per your old recording lead is interested and reject the replacement.
Man understand Lead was interested and is interested has lot of meaning...get the latest info after seeing the update in CRM tool.
Now also I do not have single lead to talk in my CRM tool...:-) I dont think I am getting business from you people .instead I am loosing business.
Thanks,
Venkat Ramana K
Hello Sir,
Please do not tell all the scrab which already I knew.
First provide me the genuine leads as per your commitment and then talk. Give a better servive by providing what you promised. Dont just waste my time by telling all these in theory.
Show me your service where it stand past one month you gave to me. You people are facing problem and creating problem to me for just providing 5 good leads...!!! What if I subscripe for 100 leads..???? I cannot Imagine...My god..Its enough with your support.
Now..do you know what pains I am taking in converting a single lead..which did not happen till now..?
1. I am wasting my time everyday calling accosiate care and Managers, salesman, , etc.
2. I am spending lot of money calling you people..its STD call.
3. I am raising my temper..causing BP and other health problem by seeing your responces.
4. Totally I am screwed up with the sweet voice you give when I talk to you and get same bloody wrong leads and get shouts from customers.
I personally ask Financial advisers to talk to genuine leads find what they want..not that you wish to stick your ideas to them and transfer genuine leads to me.
When I update the request for replacement of the lead in CRM tool, , please by god sake try calling the lead again to get update info and replace the lead...dont just say as per your old recording lead is interested and reject the replacement.
Man understand Lead was interested and is interested has lot of meaning...get the latest info after seeing the update in CRM tool.
Now also I do not have single lead to talk in my CRM tool...:-) I dont think I am getting business from you people .instead I am loosing business.
Thanks,
Venkat Ramana K
dear sir,
I registered my name as investor through INDIANMONEY.com by Rs.1500/- as there advice i paid its been a month completed and thay did not taken any action for the wrong leads they are providing to me and wated lot of my money and time calling them every day. plz take action as far as possible and try to return my amount Rs 1500/- along with 15% interest per day,
thanking you
Venkat Ramana K
LB Nagar,
Hyderabad-500074
mob- [protected]
[protected]@gmail.com
I registered my name as investor through INDIANMONEY.com by Rs.1500/- as there advice i paid its been a month completed and thay did not taken any action for the wrong leads they are providing to me and wated lot of my money and time calling them every day. plz take action as far as possible and try to return my amount Rs 1500/- along with 15% interest per day,
thanking you
Venkat Ramana K
LB Nagar,
Hyderabad-500074
mob- [protected]
[protected]@gmail.com
Dear Team Associate Care - IndianMoney.com
Again just by telling Pvt. Ltd. and size of employee, you are committing my all allegation.
I request you to analysis the problem that “Why customer (me) forced to get this cheated feeling?”
For your reference I would like to narrated few replies received by your official:
By Account Manager :
1. She didn’t picked-up my call on two occasion when she told me to call on that day
2. She replied me that “due to month-end, I could not gave you the service”.
3. At 1.31 pm she replied “I can’t talk to you now, it’s lunch time?”
4. I called up many numbers which you have not provided any posite note. Below are the people I spoke.
Avinash - [protected]
Dayakar - [protected]
Associate Care - [protected]
Anil - [protected]
Abhilash - [protected]
Deepak - [protected]
And you people are not ready to give CEO Sudhirs number to escalate further.
5. Person replied “From where did you got this no? “ I will arrange the Manger to speak to you”
6. Manager did not called me, again account manager called me.
7. Again Account Manger called me and “Aise hota hai!” now tell me what is your grievances”
8. Apart from the site request of Replacement pl sms me the detail of request form the registered mobile.
10. I did the replacement procedure on my own and called account manager.
11. She replied “Account manager is just to tell you the procedure -what to do? She does not have any role in replacement of lead?
12. I asked for Sales team no? She replied “you call on the number displayed on web site”
By Service Manager :
13. I called “[protected]” and explained the grievances. He replied that “ Aap just 5 lead le ke, itanasara bat karte hai kya?” and bang the phone.
14. He booked by grievance in the wrong category “I am not receiving Leads” where I wanted to say “ I am receiving FAKE enquiry”
15. Again there is nobody is bother to look after who paid Rs.1500/- only for 5 leads?!!!.
16. Then, I Drafted the mail of “organised Extortion by an organisation”
If you are capable to give me the service then only give me the lead else I will carry the image that “I got cheated by Pvt Ltd firm who is 1500 employees and who funded by giants and helplessness because I cannot fight till supreme court due to lack of money involved to get the justice.
This is my honest and sincere efforts to put my problem in front of you all .
Think twice, trice and many more time...
Are your system of 1500 employees to give me a service who is struggler and believe in the corporate work.
Sorry, yet the answer in NO, NO, NO.
When you say, you have the voice recording of all the leads given to me, what does that mean?
You will not listen to the latest information provided by me after speaking to the Lead..?
You don’t fool us by just saying you have the old last recording. Who want that? This is not after sale service to be as.
Ur organisation is best example of organised Extortion by an organisation.
1. U have ppl to maket ur product
2. Once they subscribe allot them a useless account manger
3. Fake enquiry to be forwarded to associate.
4. Teach associate that u have to do this and that . . ..
5. Allotted enquiry neither picks-up a call no they valid no at all
6. Frustrated associated will guide for replacement of lead procedure
7. Complaint of customer module for associate to receive rude behaviour and just to kill the time
8. Sales department will never react to replace the lead.
9. By the time associate fed-up and realised that he is cheated by an organisation not by individual.
10. Indian Money become rich by just organised extortion.
11. Congratulation and celebrated the success . . . . . . .
Thanks,
Venkat Ramana K
[protected]
Again just by telling Pvt. Ltd. and size of employee, you are committing my all allegation.
I request you to analysis the problem that “Why customer (me) forced to get this cheated feeling?”
For your reference I would like to narrated few replies received by your official:
By Account Manager :
1. She didn’t picked-up my call on two occasion when she told me to call on that day
2. She replied me that “due to month-end, I could not gave you the service”.
3. At 1.31 pm she replied “I can’t talk to you now, it’s lunch time?”
4. I called up many numbers which you have not provided any posite note. Below are the people I spoke.
Avinash - [protected]
Dayakar - [protected]
Associate Care - [protected]
Anil - [protected]
Abhilash - [protected]
Deepak - [protected]
And you people are not ready to give CEO Sudhirs number to escalate further.
5. Person replied “From where did you got this no? “ I will arrange the Manger to speak to you”
6. Manager did not called me, again account manager called me.
7. Again Account Manger called me and “Aise hota hai!” now tell me what is your grievances”
8. Apart from the site request of Replacement pl sms me the detail of request form the registered mobile.
10. I did the replacement procedure on my own and called account manager.
11. She replied “Account manager is just to tell you the procedure -what to do? She does not have any role in replacement of lead?
12. I asked for Sales team no? She replied “you call on the number displayed on web site”
By Service Manager :
13. I called “[protected]” and explained the grievances. He replied that “ Aap just 5 lead le ke, itanasara bat karte hai kya?” and bang the phone.
14. He booked by grievance in the wrong category “I am not receiving Leads” where I wanted to say “ I am receiving FAKE enquiry”
15. Again there is nobody is bother to look after who paid Rs.1500/- only for 5 leads?!!!.
16. Then, I Drafted the mail of “organised Extortion by an organisation”
If you are capable to give me the service then only give me the lead else I will carry the image that “I got cheated by Pvt Ltd firm who is 1500 employees and who funded by giants and helplessness because I cannot fight till supreme court due to lack of money involved to get the justice.
This is my honest and sincere efforts to put my problem in front of you all .
Think twice, trice and many more time...
Are your system of 1500 employees to give me a service who is struggler and believe in the corporate work.
Sorry, yet the answer in NO, NO, NO.
When you say, you have the voice recording of all the leads given to me, what does that mean?
You will not listen to the latest information provided by me after speaking to the Lead..?
You don’t fool us by just saying you have the old last recording. Who want that? This is not after sale service to be as.
Ur organisation is best example of organised Extortion by an organisation.
1. U have ppl to maket ur product
2. Once they subscribe allot them a useless account manger
3. Fake enquiry to be forwarded to associate.
4. Teach associate that u have to do this and that . . ..
5. Allotted enquiry neither picks-up a call no they valid no at all
6. Frustrated associated will guide for replacement of lead procedure
7. Complaint of customer module for associate to receive rude behaviour and just to kill the time
8. Sales department will never react to replace the lead.
9. By the time associate fed-up and realised that he is cheated by an organisation not by individual.
10. Indian Money become rich by just organised extortion.
11. Congratulation and celebrated the success . . . . . . .
Thanks,
Venkat Ramana K
[protected]
Now also I didnot get any replacement for my request for replaceent, , they have just changed the status to "Request rejected"
Thsy dont have any reason againsta that..they only say as per the recording ..which is the old regular story..
Dont knowo what to be done with these gangs..
Thsy dont have any reason againsta that..they only say as per the recording ..which is the old regular story..
Dont knowo what to be done with these gangs..
84%
Complaints
209
Pending
4
Resolved
171
+91 22 6181 6111
+91 80 4268 7207
No. 50, Vinay Arcade, K H Road, Shantinagar, Bangalore, Karnataka, India - 560027
All 20 leads are waste and worst. The company has mentioned that we replace the non-working leads. but they have not fulfilled their promise.
Its a very worst worst worst company.
People please don't waste your time and money with Indianmoney.com company.