[Resolved]  Nike / Nikefree 5.0 — torn net from sides in both shoes

Address:Gurgaon, Haryana

Dear mam
i bought this Nikefree 5.0 from Ambience mall , Gurgaon and just after a MONTH i found its net torn from the right side and its only because the net is just attached to the plastic pasting due to which as i walk it put pressure on the net , i think its the shoe design fault, because net is torn from both the shoes so i request you to swap my shoe with a new pair
However when i discuss this problem with the store persons from where i bought this they told me they will repair it or else replace it in 15 days , then delayed it to 3 months not only this they never called me i was the one to ask them about my shoes and always turned down with negative response not only this after taking this long time they return my shoes as it is saying it can not be repaired .
Santosh was the guy i with whom i discussed and he didn't eve gave claim slip
phone no[protected]
I except a positive satisfactory reply from you
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Aug 13, 2020
Complaint marked as Resolved 
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torn net from sides in both shoes
Dear mam
i bought this Nikefree 5.0 from Ambience mall, Gurgaon and just after a MONTH i found its net torn from the right side and its only because the net is just attached to the plastic pasting due to which as i walk it put pressure on the net, i think its the shoe design fault, because net is torn from both the shoes so i request you to swap my shoe with a new pair
However when i discuss this problem with the store persons from where i bought this they told me they will repair it or else replace it in 15 days, then delayed it to 3 months not only this they never called me i was the one to ask them about my shoes and always turned down with negative response not only this after taking this long time they return my shoes as it is saying it can not be repaired .
Santosh was the guy i with whom i discussed and he didn't eve gave claim slip
phone no[protected]
I except a positive satisfactory reply from you
plz reply

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