Overnite Express — 10 days past, courier still missing gurgaon to mumbai

Address:

Mumbai City, Maharashtra, 400097

Docket no. k[protected] booked on 4th july'16 at gurgaon for mumbai suburbs has still not been delivered to me at mumbai. today is already 14th july. 10 days past still the parcel is missin. till 10th july'16 it was visible in tracking stating out for delivery. now even the tracking says wrong docket number. on calling the call center at mumbai they only say that aaj delivery ho jayega. if you ask for an explanation they bang the phone down on your face. this is the worst courier ever found in india. i will personally advertise in facebook and other social sites, so that other customers are saved from such pathetic service. also a case will be filed in the consumer addressal forum.