Overnite Express — airway bill no [protected]

The above mentioned consignment is still delivered however dispatched 18 days back on 28.02.2019 from baroda to hyderabad which is metro city and should not take 3-4 days.
After several emails neither i have received any revert regarding my complaint nor the item got delivered. Such a pathetic service that a item cannot be delivered even after 18 days in metro city for your corporate relationship.
Kindly arrange to deliver immediate. Call on [protected]