Overnite Express — books not delivered and i myself had to go to your office and pick my order

Address:	Chennai, Tamil Nadu, 600033
Website:	www.overnightnet.com

This is the worst courier services u can provide where i myself have to pick my order from your office. Sorry to ask, are u in delivering service industry??? And moreover customer support is worsen, in chennai branch where they talk with attitude and tell me to collect my order myself. Waste to paying money to such services and i think better understand the value of time!!! I takes 20+days to deliver a order who stays in city. And moreover my home from nandanam office is 5mins!!! And it takes 20days. Poor service.. Pls improve!!!