Overnite Express — courier found in open condition and 1 item was lost

Address:	New Delhi, Delhi, 110005
Website:	www.overnitenet.com

On 16/12/17 i sent a courier from bangalore to address:
Jeremius barla, village gundu (Kiski road), po-hulhundu, distt ranchi, jharkhand-835221 (Mobile-[protected]). The consignment number was: 110005. I have two complaint as below:

1) the courier guy in ranchi is told that pin is not deliverable and refused to deliver the courier and asked recipient to come down to the office.

2) the courier had 4 items before dispatch. While receiving bag was in open condition and only 3 items was found.

Please look into the issue.