Overnite Express — courier not delivered yet status is changed to delivered

Address:

Pune, Maharashtra, 411014

The courier was out for delivery on 1 october 2018, i have also contacted the office via call, they said it will get deliver but still haven't received.
Today i check the status and it is showing it is delivered not sure to whom they delivered it or just changed the status. Since then i am trying to call but no one is answering.

Will you please help me to get the courier.