Overnite Express — Extremely delayed delivery and rude customer service.

Address:

Chennai, Tamil Nadu

I was to receive a courier which was dispatched from Bangalore to Chennai on 20th of March 2015. I did not receive the same till 04 April. Accordingly, I called up the area office to inquire regarding the same, and was treated with utmost discourtesy and disinterest. Finally, after repeated follow up, the package was finally delivered on 06 April. As a follow up, when I inquired as to the reason for the interminable delay, I was given no explanation other than that it was wrongly delivered, and again was faced with extremely rude personnel. Overnite Express needs to work on both delivery and customer care unless they intend to remain the extremely pathetic concern that they are. For reference, the AWB is [protected]