Overnite Express — irresponsible and incapable

Address:

Chennai, Tamil Nadu

My courier was dispatched from guwahati on 3rd oct, 2018 and it reached chennai on 6th oct., 2018. My consignment no is [protected].

On enquiring about it after 10 days on 16th, they said the delivery boy is not available and will be delivered tomo. Ultimately we went to the omr perungadi outlet of overnite express to pick our package. To save themselves from complaint they updated the tracker with "recieved on 16th" and "out for delivery on 16th" (Please refer attached image).

This was the second time that it has happened with us. First time it happened in the month of august.

It is sad to see such irresponsible service from such a renowned company. Stringent action is necessary against such company who does not care to deliver the parcels on time. People are suffering due to such attitude of the company.

Request you to kindly take necessary action against it or blacklist the company.