[Resolved]  Overnite Express Limited — Courier Consignment not delivered as promised and No response from Customer Support

Address:

Chennai, Tamil Nadu

Hello Sir / Madam, On November 3rd 2014, a courier was sent by my relative from Chennai to Bangalore, with the assurance that it will be sent over night. They had collected a sum of Rs.55/- as the courier charges. Courier Tracking Number is [protected]. The courier is not received even on November 6th 2014. When we try to contact the Regional Office, we tried both Bangalore and Chennai, we are not getting a proper response. Bangalore office declares that they haven't got a consignment with that tracking number mentioned above and when we contact chennai office, even they are not able to track the consignment with the tracking number. Its a very important document which I should have received, but I still haven't received. I would like to raise a consumer complaint and take it forward for appropriate action. Kindly help me in resolving the issue. I have also attached the receipt chennai office gave us during the time of booking, along with this complaint. Kindly let me know in case of any further information. Thanks. My Name and Mobile number Harishankar G - [protected]