| Address: | Chennai, Tamil Nadu, 7101814134 | | Website: | www.overnitenet.com |
This is regarding a luggage bag that I had given to the courier company to send along with some other luggage on 4th April, 2016.
My luggage was supposed to be sent from Chennai to Jamshedpur. It's been a month today and I still have not received my luggage bag yet. I have been following up with the courier office on a daily basis. Everytime I just receive a standard response stating courier will be sent but till today it is not been sent.
Officer Nithya present in Chennai office gives me this standard response. I had asked them to give it to me on mail that will be received ASAP but even that the office people did not do till date. The Tracking number is [protected]. Already payment has been done.
I have been calling on the toll free number as well but I am never connected to the customer care executive.
The company should send me the luggage ASAP and also should actually reimburse some amount from the total bill. It has been a delay of 1 month which is really bad.
Looking forward to a speedier response on this.
I am very dissapointed by the services of the company.
I have provided my mail ID below.
Kindly drop me a mail regarding my query ASAP.
Shreya Sundar
2991.[protected]@gmail.com
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