I called up customer care to track my courier. I was given mobile number of Mr. Deepak bearing mobile number [protected]. I called many time on that number & finally got through. Mr. Deepak Gave me another number of Very Rude & insolent man called Amit. bearing mobile number [protected]. This man Amit kept disconnecting my call repeatedly but i keep on calling repeatedly too. He then answered my phone in a very irritated manner & without even listening to me, just shouted, " why are you calling me...go call the company" This is not what overnite claims about proficiency & politeness of its rude employees.
I as a customer have a right to track status of my shipment. My courier was shipped on 21st March 2017, from udaipur & its 25th March 2017 today & i haven't received my courier yet. Its very natural that i call the courier office to find out about my courier which is very important to me.
A very strict action against all involved must be taken & Overnite should ensure that no employee behaves or mis conducts with a client in this fashion ever again. Was this information helpful? | 
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