Overnite Express — mobile realme xt

Address:Army camp raipur
Website:Olx

Actually i was cheated by an army person (Mr. Vikkas patel) for rs 520 also he not only cheated me but he cheated many peoples which i saw when i tried to lodge complaint against him online.

He came in contact through olx site where he published for selling his mobile phone, realme xt, from there he contact me with this [protected] and asked me to first transfer rs 520 to his google pay no.[protected], then i got a call from courier boy that your parcel arrived in chhattisgarh and i have to pay rs 900, and rs. 4098 also trasfered to this number [protected] than again he called that balance 4998, and, 9998 need to pay otherwise parcel will be returned and again i got a call to pay more and mobile will be delivered to me with in one hour today when i didn’t receive i searched online and found they are cheating peoples same way as i was cheated and many of the victims lodge complaint on complaint lodging site

Please take proper action and punish them and please try to recover my total amount 9998
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Overnite Express customer support has been notified about the posted complaint.
Mar 08, 2020
Updated by Satyendra Jatwar
Please return my amount 9998

Complaint comments 

Comments

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
[protected]@gmail.com this is my account. My mobile [protected]

OLX India Customer Care's response, Mar 9, 2020
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
Can you help me to return my amount please

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