Overnite Express — non delivery of courier after repeated follow up.

Address:

Kolkata, West Bengal, 700058

Hi admin,

My courier reached your kolkata office on sunday. After several telephonic conversation and subsequent follow up, i have not received my courier. How is it possible that a courier containing very important document cannot reach it's destination even after five days. I think there is total lack professionalism and competency in executing the job. I was told that there is no service of your company in the specified address which is difficult to understand since it's your duty to ensure timely delivery at any given address.

I am frustrated with the kind explanations and false assurances that was given to me by your customer service department.

My reference no. Is [protected].

Tanveer md masood.
Mobile [protected]
[protected].