Overnite Express — non delivery of my consignments

Address:

400083

Third class service provider
I pawan prajapati (Consignee) having awb number: [protected], this to inform you that my institute icai (I. E. Consigner) has send my study material through your courier agency that you also dispatched to mumbai – ghatkopar mini hub on 1st may 2018 and the status shown on your site is my parcel is “out for delivery” on 1st may 2018, however as of now around 10days are passed i have not received parcel (Refer attachement). If a parcel hardly takes 2 -3 days to reach to mumbai from delhi then how you can take more than10 days for delivery to my home which hardly 15minutes from your ghatkopar mini hub, this is unbelievable. Mint it if i am going to receive my books then i am going to forwarded this mail to my institute (I. E. Consigner). I don’t know thing i must receive my parcel without any further delay.

I have also tried to contact you customer support team for atleast 10times on a daily basis but there is no person to attend my call and your all other lines are also not reachable. Also i have not received phone call from your side regarding consignment.

If incase my address is not easily traceable which is impossible because i have mentioned my full address along with landmark, if still you are facing any problem then i am sharing my contact number to your team contact number – [protected] and i also request you to share contact number of delivery boy so that i can directly trace out him and get my parcel from him.
I have also filed a complaint on overnite website on which also i have not received any communication.
Thanking you,

Yours faithfully

Pawan prajapati

Address :mukundrao ambedkar nagar, near lal singh chauhan chowk, opp. Apna cooperative bank, tagore nagar, group no – 4, vikhroli – east, mumbai – 400083.

Contact number : [protected]