Overnite Express — non displacement of courier on time

Address:

Ernakulam, Kerala

The courier was dispatched from patna office on 29 july 2017 and it was recieved at kochi office on 1 august 2017. It was supposed to be delivered to the customer may be same day or next day but it was not delivered till 7th august 2017. Also on cgecking online its shows that the mail is already delivered but it is not recieved by the person. Courier no. [protected]