Overnite Express — overnite express overnight delivery boy refuses to deliver consignment and reported in office that customer didn't receive the consignment

Address:	Jodhpur, Rajasthan, 342005
Website:	no

I send an urgent courier from jaipur to jodhpur through overnite priority on the 27th of october. Despite the claim of the service to deliver the same next day on the 28th of oct., i received a call from one of your delivery boy no. [protected] from and asking me for my address to deliver my consignment (Consignment no – [protected]. I explained him and he refused to deliver my consignment as my house is outside area from main city. He called me and ask to come at courier office to receive my consignment. By hand collect the courier.
I am frustrated with the kind explanations...