Overnite Express — pathetic courier service

Address:Indore, Madhya Pradesh, 453331

One item was sent on october 12 from birpara in west bengal to indore. As of date, i have not received my shipment. On checking the status, it shows that item is out for delivery since october 17. However, i have not received the item yet.

On calling this number-[protected], i did not get any positive response.
The awb no - [protected]
What should i do?
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Way bill no [protected], courier from Delhi to Mhow, Indore not received even after one week. Not available on tracking, Complaint not responded by company.

Complaint raised on help line is not eliciting any response.

I am a military officer and it is possible to contact me on mail/ mobile (sms) only.

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    Overnite Express Phone
    +91 11 2351 0131 [HQ]
    Overnite Express Address
    Overnite House, 11099-C, East Park Road, New Delhi, Delhi, India - 110005
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