Oxigen Recharge — Failure in recharge done through SBI yono lite which shows payment was done to Oxigen services India .

I had made recharge payment of Rs.666/- of Reliance jio, through yono lite application but recharge didn't happen till date. Upon getting transaction entries on my passbook it shows my number and name of company OXIGEN services India . It clearly discloses that the payment was to be done through OXIGEN company to merchant. But till date the recharge payment is not given to the merchant.
So keeping in view of above circumstances you are requested to refund my amount or make my recharge successful immediately, failing which i shall take legal action against the company against the deficiency in service.