Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 41%
Submit a Complaint
420
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377
[Customer Care]
up
226
down
78
+91 12 0719 1010
[OxigenWallet]
up
83
down
31
+91 12 4716 1100
[Head Office]
up
51
down
31

Fax:
Fax:
+91 12 4436 2151

Additional info
Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

Customer satisfaction rating
41%
Complaints
420
Pending
171
Resolved
171
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India related photos (75)

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Oxigen Services India Customer Care related pictures (75)

Oxigen Services India Complaints & Reviews

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Oxigen Recharge — Airtel recharge by online sbi

 sachinkumar726 on Apr 26, 2017
Trans id OXISBI25200862 of rs.500 andOXISBI25204000, rs.244 not recharge nor returned.please resolve.my prepaid mobile no.8084917778 recharged by abovesaid amount on 24.04.2017.amount deducted from my sbi account but not paid to airtel by oxigen showing the cause of OPERATER SERVICE NOT AVAILABLE.so said amount 500 and 244 should be refunded to my account....
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Recharge service not received.

 Asheeshishu on Apr 13, 2017
Myself Asheesh Kumar Mishra, I have recharged to my number 9919731211 via internet banking of SBI at Bhinga branch. wth reference id OXISBI25129705IGABDCBYH8. But no service received. Please fix it.I have recharged to my number 9919731211 via internet banking of SBI at Bhinga branch. wth reference id OXISBI25129705IGABDCBYH8. But no service received. Please fix it....
Complaint comments  Read comments Complaint category Products & Services

Oxigen Recharge — Refund of amount

 R Kumaravel on Apr 6, 2017
Dear Sir/ Madam
I R Kumaravel I Have Recharge to videoconD2h No. 99392746 for Rs. 1000/- on 06.04.2017 But not activated till time. But Recharge Amount Debited to My SBI Account No. 10072969330.
My SBI OXI Pay Recharge Transaction Details As Below :-

Payment Status Completed successfully.
Transaction Status- Operator Service Unavailable
OxiTransID - 1193973338
Reference Number 060420171017057821
Transaction ID OXISBI25067976
Service ETOP*VIDEOCOND2H, 99392746
Bank Transaction ID IGABBYHAU9
Transaction Time 06.04.2017...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Oxigen Recharge — D2h videocon recharge

 suman swarnakar on Apr 6, 2017
It is to inform that i have made a recharge of Rs. 285/ of my vedecon d2h bearing ID No. 152736240 through my SBI online banking on 04.04.2017. The reference No. of said recharge is IGABBSLGL5 AND IGABBTJAM5. The message for deduction of amount of Rs. 285/- has been received TWICE on my mobile but the recharge is not yet done of my vedeocon d2h id 152736240.

Therefore it is requested that either recharge my vedeocon d2h or refund the amount to my bank account please.

with regards.
SUMAN SWARNAKAR
MOB. 9754372956...
Complaint comments  Read comments [1]Complaint category TVs

Oxipay — Complaint in respect of not recharging of my Videocon d2h

 tyagiashu on Apr 5, 2017
Dear Sir,

This is bring to your kind notice that I have made a recharge of Rs. 300/- of my videocon d2h bearing No.142397678 through my SBI online banking on 04.04.2017. The reference No. of said recharge is OXISBI25056091 IGABBTARJ1. The message for deduction of amount of Rs. 300/- has been received on my mobile but the recharge is not yet done of my videocon d2h id 142397678. Customer care of Videocon d2h informed me that they have not received the recharge balance and for the said reason the connection is disconnected by them.

Therefore it is requested that please...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Payment debited Mobile No: 8308505890 but recharge not done

 maqsoodrahi on Apr 3, 2017
Dear sir
I have been recharge today 3/4/2017 at 4 ;44 pm my Airtel Mobile No: 8308505890 through SBI net banking Recharge value Rs: 77 payment successfully debited successfully done . but recharge not done.
I am sending successfully amounts confirmation your mail copy.
please resolve it
your faithfully
Mohd.Maqsood
maharshtra
9890235040
8308505890...
Complaint comments  Read comments [1]Complaint category Other

Oxigen Recharge — Non recharge of vedeocon d2h

 pankajsinghptps on Apr 3, 2017
It is to inform that i have made a recharge of Rs. 275/ of my vedecon d2h bearing No. 92231499 through my SBI online banking on 01.04.2017. The reference No. of said recharge is OXISBI25028603 IGABBHCET3. The message for deduction of amount of Rs. 275/- has been received on my mobile but the recharge is not yet done of my vedeocon d2h id 92231499.

Therefore it is requested that either recharge my vedeocon d2h or refund the amount to my bank account please.

with regards.
pankaj kumar singh
Ph No. 7050434896...
Complaint comments  Read comments Complaint category Other

Oxigen Recharge — Non receipt of mobile talktime

 v.s.h.sastry palaparthi on Mar 30, 2017
I have paid Rs.200 from oxi services-sbi to credit my wife's mobile from airtel andhra pradesh. mobile no:7032054299. my sbi account has been debited on 28/3/17. so far my wife mobile has not received the mobile talk time from airtel.

please look into this complaint immediately and solve the problem.
my e.mail:pvshsastry@gmail.com
thank u,

regards,
p.v.s.h.sastry
mobile no:9440848816...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Oxigen Recharge — Deducting Rs.11.50 pm as merchant ID csp code-10376271

 smt. s singh on Mar 25, 2017
Refer our csp code 10376271which was alloted to me to open CSP at our house no.3273 awash vikas yojna 3 kanpur 208017 link branch S B I ARMAPORE br. code no 16884 due to un avoidable circumstances THE ABOVE csp CODE 10376271 could not open. same information advised to link br timely. I am sorry to inform you from day of aloting you are deducting mics. charges from my s/b 10687459582 which was linked at that time. you are reqested please look into the matter and arrange to refund deducted amount and further do not recover any charges from a/c alotey name SUNEETA SINGH...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — SBI Credit card fraud transactions

 ThariniGaneshan on Mar 24, 2017
On 16/3/17 I received a call from +91 7408962845 stating that calling from SBI credit card for redeem of my reward points. Asking OTP to upgrade my card, but they used my otp and did online transaction for an amount of Rs.4000/- at www.oxigenwallet.com. These are all fraud transactions cheating me through phone. Please try to give reversal of 4000 in my account as soon as possible.
I already called to Sbi customer care and made request to block my credit card......
Complaint comments  Read comments Complaint category Credit Cards

Oxigen Recharge — Refund of amount [Resolved]

 R Kumaravel on Mar 18, 2017
Sir,
I have recharged the undermentioned phone numbers from my sbi internet banking account through oxi services on 15.03.2017 the problem is the all amount have been deducted from my account but i have not received the recharged amount to my mobile number.
Please refund my amounts. The details of the transactions is

Sbi transaction id no. Oxisbi248747781gaayrcpu2 for rs. 200/-
No. Oxisbi248748151gaayrcyb1 for rs. 150/-
No. Oxisbi248748521gaayrdim8 for rs. 150/-
No. Oxisbi248749081gaayrdqz1 for rs. 48/-

Please kindly refund my amounts.
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Oxigen Recharge — Recharge not done

 Mahantesh Sattegiri-Patil on Mar 6, 2017
Dear Sir,

I have recharges my BSNL number from CorpNet online transaction and I have received from the bank that amount is debited for Rs. 220/- but yet my mobile is not recharges.

I have called and also send the email to corporatecare@myoxigen.com but not reply over it

Please let me the reason or reverse the amount immediately.

Regards,

M S Sattegiri-Patil...
Complaint comments  Read comments [1]Complaint category Online Shopping

Oxigen Recharge — Oxigen wallet money not refunded [Resolved]

 rajath60 on Feb 23, 2017
I had made a deposit to oxigen wallet for 400rs on
10/02/2017
the message i got was transaction failed and i got an email from them saying transaction has failed
transaction no: 11267715011486706508

after contacting their customer care they cut the call in between the conversation,
after i wrote a bad review on their facebook page they contacted me in facebook and they sent a mail requesting all my transaction details,
they said if the wallet is not credited within 7 days we will refund the money to your bank account.
It's been 13 days since...
Complaint comments  Read comments [2]Complaint category Other

Oxigen Recharge — Fraud of using my SBI credit card [Resolved]

 Preeti Phutane on Feb 15, 2017
Yesterday14/2/17 I received a call name Vaibhav no is +919911455616 at 2.54 pm stating that calling from SBI credit card for upgrading for my credit card limit and redeem my reward points. Asking OTP to upgrade my card, but they used my otp and did online transactions an amount of Rs.4000/- at www.oxigenwallet.com These are all fraud transactions cheating me through phone. Please stop this transactions immediately, please kindly co operate with us. And try to give reversal in my account as soon as possible.
I already called to Sbi customer care and made request to block my credit card....
Complaint comments  Read comments [1]Complaint category Credit Cards

Oxigen Recharge — Transaction failed by using virtual card but 45days gone till now didnt get refund

 abhiagg on Feb 3, 2017
I have done a transaction of rs 2000 on fx mart using oxigen virtual visa card but my transaction was failed and when i call oxigen care they saiD money will be refunded on 31 day of transaction but after 31 day i didnot got my refund and when i am calling customer care they always said compalint has been forwarded please wait and sometimes ask give a mail confirmation from fx mart that transaction has failed and sometimes said that please wait while bank will forward us the statement i am very fed up of these things pleases refund my amount
my registered mobile no. is 8528706971
name...
Complaint comments  Read comments [2]Complaint category Other

Oxigen Recharge — Refund not given me [Resolved]

 tarangmp on Feb 2, 2017
I was trying to place the load money in oxigen visa prepaid card, the money was not load but still the amount got debited from my account.please do help to resolve this issue, i have tried calling the customer care number, but never the call has been picked up.
the amount is neitrher reflected in the RBL available funds as per following attached screenshot. i have sent many mail to you but getting responses from you please give me refund my amount 2000 rs otherwise i will go to consumer care.

please do help to resolve this issue.
my transection fail id :- 91615538011485840897,...
Complaint comments  Read comments [2]Complaint category Other

Oxigen Services India Pvt. Ltd — Transaction failed [Resolved]

 zhimpi on Jan 9, 2017
I had 2 transaction on 19 december which were failed. The money from my wallet was deducted but was not transferred to the destination account. I tried a lot of time to contact but there was no response. Please sort out my problem..
Payment To -98420100005851
53056171011482128388 (transaction id)

Payment To -98420100005851(transaction id)
92972360011482127833...
Complaint comments  Read comments [2]Complaint category Banks

Oxigen Recharge — Transaction not done but money deducted in the visa card [Resolved]

 haleemah on Jan 11, 2017
I have transaction through paytm of 500 hundred rupees but transaction failed money deducted from OXIGEN prepaid visa card on 4th January at 8.10 pm. Refund not added in my OXIGEN wallet yet. I contacted with Customer Care but they not responding.its along time. Please refund my account quickly.10 days gone but refund not added in my rbl fund. They are cheating with and fraud company because they not given my refund till date.i am confused what I do now. I will case him in consumer court....
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Special recharge of tata docomo

 Purshotham Tiger on Dec 29, 2016
Sir iam not get recharge of Rupees 114 to my (7795823725 docomo number) mobile number & also iam not get my money back to my account also,
Simply they deduct my money without any recharge, so please give clarification about this, i'am really not satisfied with this, becouse they did not send any information about money deduction except they said that "transaction service not supported" please give a message that when it support & when my money get back....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Oxigen Wallet — Virtual visa

 ashokrajaldesar on Dec 28, 2016
Dear Sir/ Mam,
I wanted to create a virtual visa 5days back, 2000 rupees deducted but virtual visa not generated but the money never reached and neither did they refund it back and seems they dont even want to.. Have written emails to them but they dont respond, neither do they reply on twitter, their CS telephone number keeps you on hold for hours but no one comes on the line ever.. I am not the only one, everyone who has used their app gives negative reviews on Google Play store but they dont respond to anyone and they purposely cheat customers so as to keep their money.. They have not...
Complaint comments  Read comments [5]Complaint category Unauthorized charges

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