Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 48%
Submit a Complaint
472
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377  [Customer Care]
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306
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105
+91 12 0719 1010  [OxigenWallet]
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112
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42
+91 12 4716 1100  [Head Office]
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85
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34

Fax:
Fax:
+91 12 4436 2151  

Additional info
Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

Customer satisfaction rating
48%
Complaints
472
Pending
0
Resolved
226
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India Complaints & Reviews

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Oxigen Recharge — on 3rd january, 2599 rs debited from card but not credited in my oxigen wallet

 Piyush Pithwa on Jan 6, 2018
My name is piyush h. Pithwa, oxigen wallet number is [protected], i made transaction of rs 2599 rs. Amount debited from my sbi card but not credited in my oxigen wallet till today. Please refund me my whole money.. As i am sending you screenshot of that disputed transaction. Please use fair policy and make good statment. Want that money as soon as possible. I am also sending uou sms from sbi card after debit of that same amount..

Rs.2, 599.74 was spent on your sbi card no. Ending xx1732 at www oxigenwallet com on 3 jan 18. Remaining credit limit: rs.0.44....
Complaint comments  Read comments [1]Complaint category Credit Cards

Oxigen Recharge — recharge amount not recd.in mobile no 9633042267 plz. check and confirm

 sreelekha p kumar on Jan 6, 2018
1)

Payment status completed successfully.
Transaction status operator service unavailable oxitransid - [protected]
Reference number [protected]
Transaction id oxisbi26478071
Service etop*airt*ker, [protected]
Bank transaction id igacqrtac9
Transaction time 1/3/2018 1:21:20 pm
Recharge amount 100

2)

Payment status completed successfully.
Transaction status operator service unavailable oxitransid - [protected]
Reference number [protected]
Transaction id oxisbi26480704
Service etop*airt*ker,...
Complaint comments  Read comments Complaint category Utility Services

Oxigen Wallet — fund transfer in wrong account support

 rsgmanish on Jan 6, 2018
Dear team

On 24th of dec 2017 i did a transaction of rs 2940 in icici bank account but by mistake i entered wrong account no and amount got debited from my wallet since that day i am trying to get help from both companies icici bank as well as oxigen wallet

Icici bank need a email from oxigen wallet on behalf of my complaint only then they can process for refund i hope you will understand and help me to get my money.

Transaction detail attachment is below.

Correct ac no was[protected]

Wrong account no on which amount...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — pos machine id no. 7005000083 & 7005000084

 Puthenpeedikayil Agencies on Jan 3, 2018
My machine having id no. [protected] & 84 are not working. It always says "time out"

Earlier also complaint but nothing happend from your side.

If your company can't solve the problem please take out the two machines which we are holding.

Thanks
Johnson
Puthen peedikayil agencies
Ranni perunad, pathanamthitta dist, kerala
Mobile : [protected]...
Complaint comments  Read comments Complaint category Other

Oxigen Recharge — fraud transaction:subject to police complaint for no:0136

 Bobbiannaik bablu on Jan 1, 2018
Sir i have rrecieved a call from some one saying that they are from sbi and they asked me to share the details once i shared details transaction has been done to oxigen wallet from my debit card no :459200*5405 on date:[protected] after that i got to know that they have cheated me and i lodged a fir.. These are the transaction details of txn no
[protected] rs.4000=00 oxigenwallet
[protected] rs.4000=00 oxigenwallet
Please do the needful from your end and we have sent from my home branch also....
Complaint comments  Read comments Complaint category Law & Civil Rights

Oxigen Recharge — fraud with mee [Resolved]

 Akash Asati on Dec 15, 2017
I purchesed oxigen mini micro atm on 22/9/2017 in 10000 rupess. The salesman of oxigen mr. Swapnil promissed me i will activate your machine in next day. And iwill send you
1. Banners
2. Paper rolls
3. Tshirts
4. Pens
5. Leaflets
6. Fleyers and pamplates
Today near about 3 months had gone my machine has not activate, i done recharge of 500 on internet sim i was wasted, i got so much loss with oxigen
I complaint so many time to customer care they ignore my complaint they given no. Of contacts but i didnt get any responcse
My name akash...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Oxigen Recharge — roe updation [Resolved]

 Sumit Modgil on Dec 11, 2017
My ro no. Is [protected]. I am frustrated from your ill service. Even after full payment on first day, my roe no. Has not been updated. Without any information, my ro no. Got suspended. Even after three days and lot of emails and phones my problem has not been solved. I have no fault, but i have to pay, why???. There is no person in oxigen to solve my issue. It's my last message to oxigen. Now i have to file case in consumer court with all mails and phone recordings. Oxigen has worst service. Sachin should not be brand ambassador for this brand....
Complaint comments  Read comments [2]Complaint category Banks

Oxigen Recharge — unsuccessful recharge oxigen recharge [Resolved]

 Thufail Ahmed on Dec 6, 2017
Dear Sir/Madam,

I have recharged 150 rupees through oxi service by online my payment has deducted from my SBI Account but did not reach on my mobile please take care ref noOXISBI26374127IGACMCMYY5 date 02-Nov- 2017 Mobile no [protected]

Please recharge otherwise I will bookcase on about your oxi service

For your necessary action, please...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — rbl virtual card transaction declined [Resolved]

 yeshwanth99 on Dec 4, 2017
This is my 6th message that i'm sending you guys, i added 4000rs to your wallet and created the virtual card, it's been 4 days still i'm un able do transaction or debit my money, alway says bank declined transaction, 3d response error, something went wrong, i tried calling you guys, you're just charge when dialed, but disconnecting after few minutes without connecting to customer care agent, you're playing with the customer trust, please don't do this, will you stay calm if your money strucks in somewhere like this, this is terrific customer support, i just want my money back, my money not yours,...
Complaint comments  Read comments [1]Complaint category Online Shopping

Oxigen Recharge — account debited but mobile not recharged

 shiju joseph 1 on Dec 3, 2017
Sir/madam

Tried to recharge the tata docomo mobile using sbi net baking on 30/10/2017 for an amount of rs 150 twice. But account was debited and the mobile recharge not done. Awaited for more than two months that automatically it ill be reversed but till date it has not been reversed.

Request refund the amount

Transaction details

Date of txn - 30/10/2017

Amount 150x 2 = 300

Reference no - uh25962694
Uh25962767
Uh[protected]Three txn done only one was recharged)...
Complaint comments  Read comments [1]Complaint category Other

Oxigen Recharge — fraud of rs. 25, 000 in exchange of oxygen wallet scheme [Resolved]

 harishsoni7 on Dec 1, 2017
Respected sir/madam
Iam harish soni, the owner of shubham electronics, sector-6, c. B. D., belapur, navi mumbai 400614, on sunday (12.11.2017), a person named shailesh arrived at my shop where he asked me for rs.25000/ in exchange of an oxygen wallet scheme where i would get 25, 000/rupees in my oxigen wallet and i pay machine which was supposed to arrive by tomorrow.
The payment was done via my phonepay mobile app to his bank of baroda account. I also received a mail from his mail id (Oxigen777000@gmail.com) with a subject line:welcome to oxigen your account balance rs.25000.00 cashback...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — mobile recharge did not credit in mobile sim card [Resolved]

 dhsharma1991 on Nov 30, 2017
Sir,
I have completed a traction on online sbi.com to recharge my phone throungh your oxigen service on 15 november 2017. But til now i did not get any recharge amount in my mobile sim. The recharge was for jio of its rupees 399 recharge plan, nor the money refunded in my account. For other detail, i am sending screenshot of tranction along with this complain.
Thanking you
Yours'customer
Dheeraj...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — oxigen super pos machine [Resolved]

 Puthenpeedikayil Agencies on Nov 23, 2017
I am having one oxigen super pos machine with id [protected].

It is not functioning properly.

I need technical assistant urgently. Their representative rohith mobile also not working when we call. Is he left or not.

Please give some one who can help in kerala state.
My mobile [protected]

We are trying to contact the customer service number [protected] and it always says busy busy. What kind of customer service number.

How to solve our machine problem?

I need urgent technical help as our machine is not...
Complaint comments  Read comments Complaint category Business & Finances

Oxigen Wallet — debited (theft) amount 8000 rs from my credit card [Resolved]

 parindia on Nov 21, 2017
Money transfer from my credit card to www oxigenwallet com gurgaon
I got a phone call thru # at 11.30 hrs 22-sep-2017 ; he introduce herself as sbi bank credit exe. And asked the credit card card no. But i refused to say my card details. And they forced me from that day onward i am unable to login my account and received otp which says 4000rs + 4000rs debited from my card. Immediately i tried to contact sbi credit card but its always waiting pool for my no nearly 30 mins. And unable to contact alter receive messages also form sbi. But they debited amount from my credit card without any information.
Complaint comments  Read comments [1]Complaint category Credit Cards

Oxigen Recharge — non activation of recharge amount in prepaid mobile service of aircel [Resolved]

 Chittaranja sahu on Nov 15, 2017
D/sir/madam,
I have recharged my aircel prepaid mobile [protected] with rs 62/- to enhance the service with rate cutter. Unfortunately it was not processed & value added service was not provided yet. Kindly take care to credit the said amount of rs 62/- to my debited account. Transaction id-oxisbi26313986, service - etop*airc*ori[protected], bank trns. Id - igacjnkhm7, transaction status - invalid transfer value, time - 12.48.10 pm, date - 15.11.2017.
With regards,

C. Sahu/15.11.3017...
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — fraud and transfer of money [Resolved]

 Khim Lal on Nov 13, 2017
Hi,

Same issue is with my family also. My family members are illitrate and don't knw about this fraud so they (family) told them about otp and they transfer all amount in oxygen wallet from my sister's sbi acount. Can u help us to nevigate the details . Please help me to find out.

OTHPG[protected] WWW OXYGEN WALLET COM 4000 TRANSACTION.

OTHPG[protected]WWW OXYGEN WALLET COM 4000 TRANSACTION.

This are the transaction id's .

Can u help us to track this no.s...
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — 3 fraud transactions [Resolved]

 Risha Khairari on Nov 8, 2017
I got a phone call through [protected] on[protected] at 9.59 hrs... He introduced himself as icici bank credit exe... He said that the card is not working and you need to give me some information about the card... My husband's card is of icici bank no.4838××××××××3051out of which rs 4999 were cut... He was told that it will get updated and any amount cut will be refunded automatically... Then the transaction was done from my uco debit card no.4283××××××××6322 with otp 292387, 068535 and 517627... These transactions were completely fraud... The money was transferred to oxigenwallet,...
Complaint comments  Read comments [2]Complaint category Banks

Oxigen Recharge — fraud transactions done from oxigen wallet [Resolved]

 akula_anand on Nov 6, 2017
3 fraud transactions done with my credit card without my knowledge on 28th oct 2017 at 11:47 on oxigen wallet com with sbi credit card no ending with 0423. I have not entered the otp numbers from my registered mobile.
Anand
[protected]
Will you please let me know the transactions done for what purpose to the mail provided akula_anand@yahoomail.com. Please helpme and clarify the details....
Complaint comments  Read comments Complaint category Credit Cards

Oxigen Services India Pvt Limited — oxigen company fraud with me [Resolved]

 Aice Howrah on Nov 6, 2017
My self sandip shaw, residing at howrah, west bengal. I am interest to work with your company. Then i contact your customer care, and i get a message from your company. I talk to mr prasenjit dutta discuss about micro atm facility. After that surajit das, prithwis bhowmik, and omprakash choudhury contact with me and discuss about micro atm facility, after the conversation i fillup the retailer form and send to your kolkata office, concept multi service, dealer code-[protected]. Add - 4 no govt place, north, delta house, 9th floor, kolkata-700001, i made the payment 10000 through fund transfar on...
Complaint comments  Read comments [2]Complaint category Products & Services

Oxigen Recharge — amount theft from my sbi account [Resolved]

 Kumar-sampurnanand on Nov 4, 2017
A sum of rs 4000 got transferred/theft from my sbi account, by an unathourised oxygen source account.

My sbi a/c no: [protected]
Card number: [protected]
Date of incident 01 nov 2017

Oxygen transaction details: othpg[protected]www oxigenwallet com

Please hold the concerned oxy a/c and refund.

Regards,
Kumar sampurnanand
[protected]...
Complaint comments  Read comments [2]Complaint category Banks

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