Oxigen Services India Customer Care
Oxigen Services India Pvt. Ltd.
Customer satisfaction rating: 43%
Submit a Complaint
435
COMPLAINTS

Oxigen Services India Customer Care

Oxigen Services India Pvt. Ltd.

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Address
Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4677 3377
[Customer Care]
up
254
down
87
+91 12 0719 1010
[OxigenWallet]
up
92
down
34
+91 12 4716 1100
[Head Office]
up
60
down
32

Fax:
Fax:
+91 12 4436 2151

Additional info
Corporate Office / Correspondence
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana - 122001
Tel: +91 12 4716 1100
Fax: +91 12 4436 2151

Registered Office
G-4, Community Centre, C Block, Naraina Vihar, New Delhi 110028

Customer satisfaction rating
43%
Complaints
435
Pending
0
Resolved
187
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon08:00 am - 11:00 pm
Tue08:00 am - 11:00 pm
Wed08:00 am - 11:00 pm
Thu08:00 am - 11:00 pm
Fri08:00 am - 11:00 pm
Sat08:00 am - 11:00 pm
Sun08:00 am - 11:00 pm

Oxigen Services India related photos (78)

Oxigen Services India Complaints & Reviews

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Oxigen Recharge — my company deposit which is refundable in 45 days is not yet refunded even after 5 months

 jatin shingadia on Jul 23, 2017
My name is Jatin shingadia rmu code 9999922353 actually sir I have waited for my company deposits refundable amount of rs 25000 for 5 months now no one is helping me out with my queries I have mailed all the people who have the authority in Mumbai as well as in Gurgaon but none of them are ready to provide me proper assistant. You sir are my last hope so I am requesting you to kindly look into the matter.
Contact no 7021587663/9768298719
Mail id : www.jack16p@gmail.com...
Complaint comments  Read comments Complaint category Business & Finances

Oxigen Recharge — amount is debited from my account, but recharge not yet done

 velse on Jul 22, 2017
I recharged my airtel mobile no. With rs.100 through sbi freedom mobile banking.
The amount is debited from my account. I had got a successful message on my registered mobile number and tid: fh41170661 (Oper ref : 20735811252007201709). But the amount is not yet recharged in my mobile no.
Transaction messages-

1. Mobile number xxxxxxxxxx is recharged successfully for rs. 100.00. Tid: fh41170661 (Oper ref : 20735811252007201709)

Please resolve the problem at the earliest by refunding the money deducted....
Complaint comments  Read comments Complaint category Other

Oxigen Recharge — Oxygen recharge payment debited but recharge not done [Resolved]

 Ramesh Colourstouch on Jul 11, 2017
Dear sir
I have been recharge yesterday 10/7/2017 at 4 ;27 pm my aircel mobile no: 9965252383 through corporation net banking recharge value rs: 350 payment successfully debited done. But recharge not done.
I am sending confirmation your mail copy.
Please resolve it
Your faithfully
Rameshkumar
Tamilnadu
9965252383...
Complaint comments  Read comments [1]Complaint category Broadband

Oxigen Recharge — Transaction failed.money debited and not refunded

 Depressed Man on Jul 7, 2017
I have made a transaction of money transfer from my credit card to Oxigen wallet.It got filed due to application loading issue and the money debited from my account. But the money not credited to wallet or been not refunded.As I tried reaching Oxigen customer support they are not responding and when got reached to them giving some irresponsible behaviour that the servers are upgrading and cannot solve the issue....
Complaint comments  Read comments Complaint category Business & Finances

Oxigen Recharge — Airtel tv recharge

 Rimpu Patel on Jul 5, 2017
On Monday, 3 July 2017 6:26 PM, Oxigen wrote:

Payment Status Completed successfully.
Transaction Status Operator Service Unavailable OxiTransID - 1238785189
Reference Number 030720171821073141
Transaction ID OXISBI25647518
Service ETOP*AIRTELTV, 3022741447
Bank Transaction ID IGABOXQVJ0
Transaction Time 7/3/2017 6:25:35 PM
Recharge Amount 200...
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — Refund amount against unsuccessful transaction

 sukantamdl on Jul 3, 2017
Dear sir/ madam
I had purchased aircel voucher rs 349.00 on dated 18-06-17 through
Hdfc smart buy, this transaction was shown in successfully and amount
Debit from my account. But recharged was not successfully, no any
Amount credit in my aircel number. Transaction details are given
Below.
Hdfc bank smartbuy ref no :2214977540924432
Myoxigen ref no :20553268061806201708

So i am earnestly requesting to you pl refund the amount as soon as possible.

Sukanta mondal...
Complaint comments  Read comments Complaint category Telecommunications

Oxigen Recharge — Money not refunded

 thilaga raj on Jun 28, 2017
On 27-06-2017 i tried to recharge mobile no 9443024798 for amount 220rs using sbi-oxipay. I used sbi onine banking method. But i received only payment completion notification from my bank. But i got "transaction failed" report (See img 1) on your side. Then i tried again for the same no to rechare. But this time too i got payment completion dialogue from my bank account and also "repeat transaction" from your side (See image 2). Plz refund my amount to my sbi account.

Date: 27th june evg 4-5pm
Recharged mobile no: 9443024798
Amount: 220+220 (Twice recharged for the same...
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — Amount deducted recharge not received

 Vidit Choubey on Jun 24, 2017
Hello! I tried to recharge my airtel phone number yesterday using sbi anywhere personal app. The amount for which i tried to recharge my phone were deducted twice but no recharge amount was recieved on my phone. The messages containing transaction details are as given below (Phone number crossed out). Transaction messages-

1. Mobile number xxxxxxxxxx is recharged successfully for rs. 300.00. Tid: uh13118081 (Oper ref : 20588112912306201721)

2. Repeat transaction. Oxitransid payment of rs.300.00 if debited would be reversed soon.. Tid :uh13118310

Please...
Complaint comments  Read comments Complaint category Telecommunications

Oxigen Recharge — Money deducted from debit card but top up failed

 Mkumarbgt on Jun 9, 2017
Rupees 1500 top up on oxigen wallet failed but money deducted from debit card on 6 june 9.12 am and my oxigen wallet number is 9858604715... Please credit back the amount to my oxigen wallet or else refund it back to my bank account... My name is mukesh kumar and email is mkakmkakmk@gmail.com... Please look the matter carefully and resolve it at your earliest... And please try to improve your services in future......
Complaint comments  Read comments Complaint category Banks

Oxigen Recharge — Recharge does not reach service provider

 Deecoestaa Deepan on Jun 8, 2017
Yesterday 07/06/2017 i've recharge my idea number - 9737565539 through sbi-oxipay. But the amount doesn't reach idea service provider.
Transaction status - operator service unavailable. Oxitransid-1227545936
Transaction id - oxisbi25487118
Reference number - 070620171339201140
Recharge time - 07/06/2017 01:40:53pm.
I've also attached the confirm mail i received after transaction. Check and revert back....
Complaint comments  Read comments Complaint category Mobile Service Providers

Oxigen Recharge — 4 txns on 12th april 2017 from, my account till date no reversal done

 minz on Jun 5, 2017
Hi,

Please sort out my issue-fraud transaction has happened from my debit card-approx-8, 000 rs.in 4 txns on 12th april from my icici card by oxigen

Kindly reverse it back in my account-

My reference no is — for customer dispute issue,, is — sr467431865

As being discussed on issue of fraud transaction on my debit card, kindly help me reimburse my money in my saving account, as illegally it has been debited from oxigen apps, somehow,

I do not use this apps at all,,

Customer disputes-

Details:
Complaint comments  Read comments [2]Complaint category Banks

Oxigen Recharge — Refund

 yrohitb121 on May 28, 2017
I did two transaction on yatra on 27 may
The transaction id's for both are:-

72553108011495828198
16050526011495827741

Both transaction were refunded by yatra and i have sent both refund confirmation mail from yatra to you with my registered email id. Please refund my amount asap. I have contacted you customer care executive but they stall. Why do you do such thing just provide refund like everyone else in 2 hours automatically....
Complaint comments  Read comments [2]Complaint category Other

Oxigen Recharge — Money deducted but mobile not recharge [Resolved]

 shailendranaik1974ew on May 10, 2017
Transaction no IGABHBRRYO
recharge amt Rs 40
account 3352013226 SBI Net banking
Shailendra Madhusudan Naik
amount has been deducted Rs 40 mobile not recharged ps refund the amount Rs 40 back to my account SBI
please call mobile 8600863355
for further contact onmm mobile number for further correspondence
tried to call customercare of sbi no hep rcvd...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Oxigen Recharge — Money transfer [Resolved]

 rohanbit on May 2, 2017
Today is money load first time. But today is do not transferred money to bank a/c error for first money load transferred after 3 days. Whats problmg nbvngdnbcnn. Gdngdvbhdbn hdnjdbnfc gcngdbhx gcbgcnc fcmyxnfx fvjfcmt fcjdbgcb dcxbhcv gdnkydvnkhd gdbycjdgd fcmjxbhd fvjdbgdgud fvnfgndcb fcnhdnxv fvbgdgdhcbgxv fndhfycjffggfgvbjuf gcnfcbhdvb fbgchdntc dvydhfgjrf dhdhfhfhdf dhtfhjfjdnh fnrggjdhjr fhjdgnfc fvnhdhh dbyfjdvur dnjgnjdd dhjdbhdn dhndc fvjufv...
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Refund me the failed recharge amount [Resolved]

 sel vam on May 1, 2017
As i have already registered an complaint and the way your customer care executives apporoaching is irritating me like anything, as you have debited my balance in my account and asking now for my card number... as per bank instruction i wont share my card number.sbi

account number is 00000031762468109,
ifsc code is SBIN0000958
MICR Code is 607002007

as i was dissatisfied with your services and customer care executives, kindly refund my amount, if else i will mail further complaints to TRAI on consumer complaints...
Complaint comments  Read comments [1]Complaint category Telecommunications

Oxigen Recharge — Airtel recharge by online sbi [Resolved]

 sachinkumar726 on Apr 26, 2017
Trans id oxisbi25200862 of rs.500 andoxisbi25204000, rs.244 not recharge nor returned. Please resolve. My prepaid mobile no.8084917778 recharged by abovesaid amount on 24.04.2017. Amount deducted from my sbi account but not paid to airtel by oxigen showing the cause of operater service not available. So said amount 500 and 244 should be refunded to my account....
Complaint comments  Read comments [1]Complaint category Banks

Oxigen Recharge — Recharge service not received. [Resolved]

 Asheeshishu on Apr 13, 2017
Myself Asheesh Kumar Mishra, I have recharged to my number 9919731211 via internet banking of SBI at Bhinga branch. wth reference id OXISBI25129705IGABDCBYH8. But no service received. Please fix it.I have recharged to my number 9919731211 via internet banking of SBI at Bhinga branch. wth reference id OXISBI25129705IGABDCBYH8. But no service received. Please fix it....
Complaint comments  Read comments [2]Complaint category Products & Services

Oxigen Recharge — Refund of amount [Resolved]

 R Kumaravel on Apr 6, 2017
Dear Sir/ Madam
I R Kumaravel I Have Recharge to videoconD2h No. 99392746 for Rs. 1000/- on 06.04.2017 But not activated till time. But Recharge Amount Debited to My SBI Account No. 10072969330.
My SBI OXI Pay Recharge Transaction Details As Below :-

Payment Status Completed successfully.
Transaction Status- Operator Service Unavailable
OxiTransID - 1193973338
Reference Number 060420171017057821
Transaction ID OXISBI25067976
Service ETOP*VIDEOCOND2H, 99392746
Bank Transaction ID IGABBYHAU9
Transaction Time 06.04.2017...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Oxigen Recharge — D2h videocon recharge [Resolved]

 suman swarnakar on Apr 6, 2017
It is to inform that i have made a recharge of Rs. 285/ of my vedecon d2h bearing ID No. 152736240 through my SBI online banking on 04.04.2017. The reference No. of said recharge is IGABBSLGL5 AND IGABBTJAM5. The message for deduction of amount of Rs. 285/- has been received TWICE on my mobile but the recharge is not yet done of my vedeocon d2h id 152736240.

Therefore it is requested that either recharge my vedeocon d2h or refund the amount to my bank account please.

with regards.
SUMAN SWARNAKAR
MOB. 9754372956...
Complaint comments  Read comments [1]Complaint category TVs

Oxipay — Complaint in respect of not recharging of my Videocon d2h [Resolved]

 tyagiashu on Apr 5, 2017
Dear Sir,

This is bring to your kind notice that I have made a recharge of Rs. 300/- of my videocon d2h bearing No.142397678 through my SBI online banking on 04.04.2017. The reference No. of said recharge is OXISBI25056091 IGABBTARJ1. The message for deduction of amount of Rs. 300/- has been received on my mobile but the recharge is not yet done of my videocon d2h id 142397678. Customer care of Videocon d2h informed me that they have not received the recharge balance and for the said reason the connection is disconnected by them.

Therefore it is requested that please...
Complaint comments  Read comments [1]Complaint category Banks

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