[Resolved] Oxigen Recharge — Refund not given me | |||||
I was trying to place the load money in oxigen visa prepaid card, the money was not load but still the amount got debited from my account.please do help to resolve this issue, i have tried calling the customer care number, but never the call has been picked up. the amount is neitrher reflected in the RBL available funds as per following attached screenshot. i have sent many mail to you but getting responses from you please give me refund my amount 2000 rs otherwise i will go to consumer care. please do help to resolve this issue. my transection fail id :-[protected], give me refund. Was this information helpful? | |||||
Feb 5, 2017 Complaint marked as Resolved i have called to oxigen Wallet customer executive and then as per his guide line i jave uninstall oxigen app and re installed and log in done, so my refund has reflected there.
Thanks to complaint board. Oxigen Services India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I loaded Rs. 500 to prepaid card, but wherever I tried to use it, didn't work. After that I moved the money to RBL fund. Now I am not able to load it again or use it.
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
ETOP*BSNL*[protected]
Bank Trans ID : IGAAYIXVR6
13/03/2017 at 6.54.58am