[Resolved] Oxigen Recharge — worst service from oxigen - complaint no[protected]

furshath

from Chennai, Tamil Nadu

Address:	600044
Website:	TOP UP AMOUNT

I had transferred rs.11000 for my top up amount on saturday, but till now no action taken from your side. Till now rs.11000 not not credited in to my account. Every time i have call your office and spoke to every informing about my complaint no bu t no use. But i received your complaint is solved. This is way you guys work. Not systematic, organised and giving wrong information through sms. Can you pay mobile charges for calls which i made to your office.
Why guys have and staff. Just close your office and do some other work.
Still not updated the top up aamount in my account

Custoer id : [protected]
Main trading balance: rs. 252.11

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Sep 30, 2017

Complaint marked as Resolved

Oxigen Services India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2017

Oxigen Services India Customer Care's response Hi Fursath,

We sincerely apologize for the inconvenience caused to you as your topup amount is not credited to your account.
Please write us at [protected]@myoxigen.com with the transaction details. Our team will get it fixed for you asap.

If you any further query, please don;t hesitate to reply. Regaining your trust is a must for us.

Thanks,
Oxigen Care