Oyo Life — Want to move out Now because of so many cockroaches in room

Address:Gurugram

There are so many cockroaches in my room and I am tired of killing them whole day. First I called property manager he said he don't have any other room empty, If he had he will definitely give me. If I can't stay, give notice for check out. There is no other thing in which he can help me out. Then in next day I was again irritated by cockroaches. I called him and he said that you can move out to any other property through oyo life app your rent will get adjusted there. I visited a property and told them that I will move here. Next day when I was ready to move and called the other property manager that I am shifting today then he said that no you can't shift because owner is not agreeing to allow you to stay on share room basis. Then I emailed to oyolife. then at night I am getting call that I can shift but you have to ask to oyo about your remaining rent which you paid higher. Next day when I called That other property manager and he said that you need to first get your notice for check out back because he cannot fill shifting form in notice period.
Now First my property manager told me to email for checkout because there is no any other way. Then he told me to shift to another property.
secondly other property manager told me to that shifting is not allowed in notice period.
I get revert of my email that they raised ticket of my issue and will revert in 3 days. Now I want to shift ASAP because I can't stay in cockroaches and I don't have extra money to pay to another place.
I cannot bear smell of pest control, hit for whole day. these cockroaches are coming on bed and in kitchen, everywhere. I don't eat for whole day because I can't cook. I placed my cylinder and stove out of kitchen but these cockroaches are also coming there. I cannot sleep properly in the fear of is these cockroaches come on bed. They stuck me there and not helping me. I called to there zonal manager. he said that he will help me out to move to another property and now he is not picking my call. I called their no. [protected] and [protected] and other numbers too, there they are have executives for booking but not for hearing complaints. For complaints they are saying to email them only. Now how can I stay here for so long of waiting for there email, That thing is meaningless.

Shifting date - 1/5/2022
1st raised issue to property manager on 4/5/2022 he suggested for pest control- did pest control on 5/5/2022 12pm .
emailed for notice period- 6/5/2022
visited other property on 7/5/2022
ready to move but not happened- 8/5/2022.
booking ID-172711
building name- GRG1303
Building name which I selected to visit- GRG1296
property manager- Pankaj Panchal
Zonal Business manager-Atul Singh
+5 photos
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