Pacl India — pacl refund site asks for registration again.

shuklasacin

from Mumbai, Maharashtra

Address:

Near Amrut Nagar, Ghatkopar West, 400086

I am facing very weird problems while filling pacl refund on sebi site:
1.in spite of creating the user id yesterday, today it site says that either your pacl number is not in records or please register this number.

2. The system is neither allowing to generate new password nor allowing any new registration.

3. I am unable to view uploaded documents.

If anyone can help me in the above problems, mail me on [protected]@gmail.com

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PACL India customer support has been notified about the posted complaint.

Mar 25, 2019

Updated by shuklasacin Yesterday, I received a call in the name Consumer Care of Site, where he said his name as Abhishek Saxena, after cross verifying him again on the same call he said his name as Abhinav Saxena, and was asking my PACL Documents for submission on mail where his email ID was from Gmail domain not also he was not having any official domain Email ID.

After some time I called him back, now he confirms his name, Mr. Amit Saxena when I asked him to send required document list from his official mail which in fact I have not received that till yet.

Today, I called him but now he is not picking up my phone.
Actually, my point on this trail is that from where did he found my contact number as I have shared my contact number to anyone till yet.

By the way, my complaints are still not be resolved till now. Can I know actually know resolution timeline.