Pacl India — registration

Address:

surat, Surat, Gujarat, 395006

I can't registraion and login

I will open registration and add pacl number
And error his coming in error to say
'this pacl number dose not exist our records.'
And after i willl do comlete file and he say
"invalid username or paasword"
How can this possible?
And site is down..
What solution this problem?
Please do fast customer pressure me
To his refund...